Email outreach soars to 3rd place among 20 channels for an integrity and efficiency service provider

330

appointments booked

120%

avg. KPIs achieved

About JourneyDXP

JourneyDXP stands at the forefront of the digital customer experience space with its “Smart Rooms” concept. Integrating seamlessly with Salesforce, their innovative product provides a unique collaborative environment that enhances customer interactions and supports sales efficiency.

Client’s challenges

Our client faced several barriers while attempting to penetrate the market:

  1. Ineffective pitching. JourneyDXP’s product was a new concept in the market. This required a focused educational approach to fully convey the benefits of this innovative technology to the client’s prospects.
  2. Market positioning. Finding the sweet spot in the market for such a unique offering demanded a deep understanding of the enterprise landscape, which the client struggled to navigate.
  3. Inconsistent lead generation. Targeting large enterprises led to unstable lead generation, with engagement levels fluctuating unpredictably.

Our client faced several barriers while attempting to penetrate the market:

  1. Ineffective pitching. JourneyDXP’s product was a new concept in the market. This required a focused educational approach to fully convey the benefits of this innovative technology to the client’s prospects.
  2. Market positioning. Finding the sweet spot in the market for such a unique offering demanded a deep understanding of the enterprise landscape, which the client struggled to navigate.
  3. Inconsistent lead generation. Targeting large enterprises led to unstable lead generation, with engagement levels fluctuating unpredictably.

Our client faced several barriers while attempting to penetrate the market:

  1. Ineffective pitching. JourneyDXP’s product was a new concept in the market. This required a focused educational approach to fully convey the benefits of this innovative technology to the client’s prospects.
  2. Market positioning. Finding the sweet spot in the market for such a unique offering demanded a deep understanding of the enterprise landscape, which the client struggled to navigate.
  3. Inconsistent lead generation. Targeting large enterprises led to unstable lead generation, with engagement levels fluctuating unpredictably.

Our client faced several barriers while attempting to penetrate the market:

  1. Ineffective pitching. JourneyDXP’s product was a new concept in the market. This required a focused educational approach to fully convey the benefits of this innovative technology to the client’s prospects.
  2. Market positioning. Finding the sweet spot in the market for such a unique offering demanded a deep understanding of the enterprise landscape, which the client struggled to navigate.
  3. Inconsistent lead generation. Targeting large enterprises led to unstable lead generation, with engagement levels fluctuating unpredictably.

Results

126

Appointments booked in 17 months

100%

Avg. KPIs achieved

19,390

Total leads generated

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